WALCH OPTICS ANNOUNCEMENT.
Walch Optics to cease selling new photographic equipment and accessories.
Walch Optics is withdrawing from the retail marketplace for new cameras and accessories. We will continue with camera repairs and the sale and servicing of surveying equipment and microscopes. Our brief foray into film processing will wind up, but we are still happy to be a drop off point for black and white developing.
We will close over Christmas as usual, until 2nd January, and during January we will have a clearance sale of our remaining new stock. We thank all our customers for your business over the years, and the friendships gained during this time.
Q: What about Laybys, warranty and so on?
A: Walch Optics is still in business and will honour all warranty issues and support questions. We will still be available to answer questions about your equipment, and help you get the most out of it. All gear has always been sourced through the official Australian distributors so warranty is not a problem. Laybys can continue as normal.
Q: But what about the camera I just bought?
A: We realise that some customers would have made recent purchasing decisions based on an expectation of an ongoing relationship, product support and advice etc. Some customers could feel let down by this decision. Please understand that this business decision is based on the economics of the retail photographic market.
Q: What next?
Hobart is lucky to still have a specialist photographic retail shop in Stallard’s Camera House. Walch Optics will continue with camera repairs and the other non photographic aspects of the business.
Please note this is a particularly busy time for us and we will not constantly monitor or answer comments and messages, apart from, of course, questions about your equipment. Once again, thank you for your business, Happy Christmas, and Happy New Year.